Refund Policy

Return and Refund Policy

1. Overview
At Wyatt Office, we strive for your satisfaction with our products and services. This policy outlines our guidelines for refunds, exchanges, warranties, and returns.

2. General Policy

  • All refund and return requests must be initiated within 30 days of receipt of the product or service.
  • To be eligible for a refund or exchange, items must be in their original condition, unused, and in the original packaging.

3. Refunds

  • Refunds will be issued for products returned within the specified time frame.
  • Refunds will be processed to the original payment method used at the time of purchase.
  • Please allow business days for processing after we receive the returned item.

4. Exchanges

  • If you receive a defective or damaged item, please contact us within [7] days of delivery to arrange for an exchange.
  • We will cover the shipping costs for defective item exchanges. For other exchanges, the customer is responsible for shipping fees.

5. Warranty

  • All products come with a  warranty against defects in materials and workmanship.
  • Warranty claims must be accompanied by proof of purchase and are subject to evaluation by our team.

6. Return Process
To initiate a return:

  1. Contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
  2. Package the item securely, including all original packaging and documentation.
  3. Clearly write the RMA number on the package.
  4. Ship the item to the address provided by our customer service team.

7. Non-Returnable Items
The following items are non-returnable:

  • Customized or personalized products
  • Clearance or sale items
  • Services that have been fully rendered

8. Changes to Policy
Wyatt Office reserves the right to modify this Refund/Return Policy at any time. Any changes will be posted on our website.

9. Contact Information
For questions or concerns regarding our Refund/Return Policy, please contact us at [email protected].

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